Effective Date: September 16, 2026
1. Introduction and Company Information
This Privacy Policy explains how Maple Grove Education Studio Ltd. collects, uses, discloses, stores, and protects personal information in the course of operating its education-studio business in Canada. We are committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.
Maple Grove Education Studio Ltd. is the organization responsible for the personal information it collects and processes in connection with its services, communications, website, registrations, and related activities.
Contact details:
- Company: Maple Grove Education Studio Ltd.
- Address: 2450 Sheppard Avenue East, Suite 308, Toronto, ON M2J 1X6, Canada
- Email: [email protected]
- Phone: +1 (416) 782-4593
2. Data Collection and Processing
Maple Grove Education Studio Ltd. may collect personal information directly from you, from your authorized representative, or automatically through your use of our website, forms, communications, and services. The types of personal information we may collect include:
- Contact details, such as name, email address, telephone number, mailing address, and emergency contact information where applicable;
- Student, participant, or client information necessary to provide educational or studio services, such as age group, learning preferences, scheduling information, attendance records, and program registration details;
- Billing and payment-related information, such as invoice details, transaction records, and payment status;
- Communications and inquiry records, including messages sent to us by email, phone, forms, or other channels;
- Website and technical information, including IP address, browser type, device identifiers, cookies, analytics data, and usage data;
- Any other information you choose to provide to us in connection with our services.
We limit collection to what is reasonably necessary for the purposes identified in this Privacy Policy or as otherwise permitted or required by law.
3. Purpose of Data Processing
Maple Grove Education Studio Ltd. processes personal information for the following purposes:
- To provide, administer, and manage educational and studio services;
- To register clients or participants, schedule sessions, and manage attendance;
- To communicate with clients, participants, parents/guardians, and business contacts;
- To process payments, prepare invoices, and maintain accounting records;
- To personalize services and improve our programs, operations, website, and communications;
- To comply with legal, regulatory, tax, and recordkeeping obligations;
- To protect the security and integrity of our services, systems, and premises;
- To resolve disputes, manage complaints, and enforce agreements;
- To send service-related updates and, where permitted, promotional communications;
- For any other purpose to which you consent or that is otherwise permitted or required by law.
4. Legal Basis for Processing
Under Canadian privacy law, we generally collect, use, or disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and with consent where required. Depending on the context, our processing is based on one or more of the following grounds:
- Consent: where you have provided express or implied consent for a specific purpose;
- Contractual necessity: where processing is necessary to provide requested services, manage registrations, or fulfill obligations arising from an agreement;
- Legal obligation: where processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
- Legitimate business purposes: where processing is reasonable for operating, securing, administering, and improving our business, provided such interests do not override your privacy rights and interests;
- Other permitted circumstances: where collection, use, or disclosure is authorized or required by applicable law without consent.
5. Data Sharing and Third Parties
Maple Grove Education Studio Ltd. may share personal information only as reasonably necessary for the purposes described in this Privacy Policy and as permitted by law. We may disclose personal information to:
- Service providers that assist with website hosting, data storage, IT support, scheduling, email delivery, payment processing, accounting, analytics, or customer communications;
- Professional advisers, including legal, accounting, insurance, or audit professionals;
- Regulatory authorities, law enforcement, courts, or other public bodies where required or permitted by law;
- Parents, guardians, or authorized representatives where necessary and appropriate in the context of providing services to minors or dependent participants;
- Third parties involved in a business reorganization, merger, sale, financing, or asset transfer, subject to appropriate confidentiality protections.
We require service providers and other third parties to protect personal information and to use it only for authorized purposes. We do not sell personal information.
6. Data Transfer to Third Countries
Some of the third-party service providers used by Maple Grove Education Studio Ltd. may store or process personal information outside Canada, including in other provinces, the United States, or other countries. As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those locations.
Where personal information is transferred outside Canada, we take reasonable steps to ensure that appropriate contractual, technical, and organizational safeguards are in place to protect it in a manner consistent with applicable Canadian privacy requirements.
7. Storage Duration
Maple Grove Education Studio Ltd. retains personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal, accounting, or tax obligations, to resolve disputes, and to enforce agreements. Retention periods vary depending on the type of information and the purpose for which it is used.
When personal information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable law, you may have the following rights regarding the personal information we hold about you:
- Access: to request confirmation of whether we hold personal information about you and to obtain access to that information;
- Rectification: to request correction or updating of inaccurate, incomplete, or outdated information;
- Erasure: to request deletion of personal information in appropriate circumstances, subject to legal and contractual retention obligations;
- Restriction: to request that we limit the use or disclosure of your personal information in certain situations;
- Data portability: to request a copy of certain personal information in a portable format where applicable under law;
- Objection: to object to certain processing activities where permitted by law.
To exercise any of these rights, please contact us using the details in the Contact Information section below. We may require sufficient information to verify your identity before responding to your request. We will respond within a reasonable time and as required by applicable law.
9. Withdrawal of Consent
Where our processing of personal information is based on consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent may limit our ability to provide certain services or communications. We will explain the possible consequences of withdrawal where relevant.
10. Right to Complain
If you have concerns about our privacy practices or our handling of your personal information, we encourage you to contact us first so that we may try to resolve the matter.
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, another provincial privacy regulator. Contact details for the Office of the Privacy Commissioner of Canada are available at its official website.
11. Data Security
Maple Grove Education Studio Ltd. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include access controls, password protection, secure storage, training, and confidentiality obligations.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
- Maple Grove Education Studio Ltd.
- Address: 2450 Sheppard Avenue East, Suite 308, Toronto, ON M2J 1X6, Canada
- Email: [email protected]
- Phone: +1 (416) 782-4593
13. Changes to Privacy Policy
Maple Grove Education Studio Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs. When we make material changes, we will take reasonable steps to notify you, such as by posting the updated policy on our website or by other appropriate communication methods.
The updated Privacy Policy will be effective on the date stated at the top of the policy unless otherwise indicated. We encourage you to review this page periodically to stay informed about how we protect personal information.